Baggage Protection. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. Remember to your carry-on bag or backpack with your cruise . If so, these will be confirmed to you at a later date. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. You are also strongly advised to take out appropriate and adequate insurance to protect such items. For ships originating in North America, the minimum drinking age is twenty-one (21). Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. The contract between us is governed by English law. Please note that any bookings made onboard will be subject to these booking conditions. We LOVED it. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. We wil be on Millennium in December for a 14 night Asia cruise with our 2 teenagers. While onboard, drones must be stored safely in the stateroom. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. 1.11 Can I make changes to my booking after it has been confirmed? Celebrity Cruises to take guests around the world in 2024-2025 with new itineraries. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Spend 2 nights exploring vibrant Vancouver or The Emerald City, Seattle, before heading north to the glaciers of Alaska in style and refinement that only Cunard can offer. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. We can then advise on an informal basis if we consider your chosen cruise is suitable. There is an exception for Celebrity Xpedition Class (I don't know what that is). Please note: The date of departure means the date the arrangements you have booked with us commence. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. Please note that your booked flight may not be the most direct route and may also involve multiple stops on route to your destination, which may involve you disembarking from the aircraft. For guests making bookings onboard any of our ships, different deposit policies may apply. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. . It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. Please request your preferred seating and table size at the time of booking. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. You have to pay extra to check baggage and carry-on allowance is as little as 18" x 14" x 8". Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Our descriptions may refer to activities that are available in the ports you are visiting. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. 1.3 What information must I provide to you and why? Recommended Posts. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. Ports of call. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. It included the classis drink package. Please check our website for full details. This information will be provided as soon as we are in a position to do so. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Celebrity says 90kg (198 pounds). The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. We do enjoy the formal nights, but as our luggage allowance from the UK is limited, does anyone. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. If you would like to bring a motorised wheelchair or scooter on board you must complete the Guest Special Needs Form we provide with your Confirmation Invoice and then send it to our Special Services department by email at specialistservicesuk@celebritycruises.com at the time of booking to provide the dimensions and battery type as limitations may apply and we may not be able to accommodate this request. They will advise you on how this information can be provided or verified. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Any additional bag will incur charges. All airlines operate a non-smoking policy. Most cruise lines "encourage" each passenger to limit luggage to two suitcases, each one less than 50 pounds. Posted July 20, 2011. Posted September 20, 2010. purplethorn. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. ** We reserve the right to include a fuel supplement when making a booking. Norwegian Cruise Line: 2 pieces of personal luggage, each weighing a maximum of 22kg. 4.3 What about Special Services/Requirements? Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Please contact your Personal Cruise Specialist or your travel agent for further details. Although the Celebrity Cruises luggage allowance policy is generous, you should always consider its restrictions and the airlines regulations. Our own processes and procedures change in line with those policies. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. Drones used on the ship will be confiscated till the end of the cruise. "Each guest is permitted to carry up to 90kgs of luggage aboard the vessel," explains the Royal . Age 16 and over*. By purplethorn, September 20, 2010 in Celebrity Cruises. Vueling Airline's overweight and excess baggage charges 2022. . For further information please contact Celebrity Cruises. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. Once your EHIC has expired, youll be able to replace it with a GHIC. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Until that point, your monies are not protected by our ABTA membership or any other arrangement. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. Ships' Registry: Malta and Ecuador. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. https://www.celebritycruises.com/gb/privacy-policy. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. Maximum 1 bag of each type per passenger. Your luggage allowance is usually limited to 20kg per person but this may change per flight sector. There is a corkage fee of $15 if you want to consume it at dinner or a bar. If you plan to carry your luggage off at disembarkation it must not be larger than 24x16x30. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. This includes any disappointment, distress, inconvenience or effect on any other arrangements. There are formal nights (tuxedo for men), informal (jacket and tie for men) and casual nights. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Free shipping Free shipping Free shipping. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. Please note, the above options are not available where any change made is a minor one. We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. Restrictions apply and this policy is subject to change without notice. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. Celebrity Cruises ; Veuhling Airlines/ Luggage Restrictions? Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. force majeure as defined in section 5.10. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Veuhling Airlines/ Luggage Restrictions? If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Celebrity Cruises Will get Include Drinks Internet and Tips. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. 2.4 What should I do if my property is lost, delayed or damaged during air travel? Cruise lines aren't very strict about how much luggage you can bring, however they do have some suggestions and guidelines. However, luggage must remain within a reasonable limit. All bookings are subject to these booking conditions. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. Please note, for the purpose of ABTA protection, this will include any additional components including any on shore hotel accommodation and/or ground transfers arranged by us as part of your cruise booking with us. Please check your travel documents if you are booked on to a multi-sector flight for allowances. When flying with TUI Airways, you're entitled to a 15kg luggage allowance on our package holidays. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us.
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